Click either 'Download Windows 32 bit GlobalProtect agent' or 'Download Windows 64 bit GlobalProtect agent.' Click Run to run the file as soon as it is done downloading. To log on, refer to the Using Duo Mobile to Log In to VPN sections above. In the Portal text box type and click Connect. Install the software using the default options and then open the GlobalProtect application from the Windows system tray. If you have a Mac computer, click Download Mac 32/64 bit GlobalProtect agent. You should see a GlobalProtect window stating that you are now connected.Sign in with your University at Albany NetID and password.If not, click the icon that appears to resemble a Globe. A GlobalProtect window should appear in the upper-right menu bar. More information about this security feature: This must be performed within 30 minutes of completing the installation and before running the application to connect.
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